COVID-19 Update: All lessons and performances will be virtual until further notice.
Please complete the easy 2 step registration process below.
Please complete the easy 2 step registration process below.
Step 1/2: Complete the Registration Form
Step 2/2: Review the Lesson Policies
Completing the registration process will serve as acknowledgement that all parties agree to the terms of the lesson fees and policy.
Overview
Lessons are offered in the student’s home or virtually through Google Hangouts in 30, 45, 60 increments based on a student’s skill level which is determined by a skills assessment during the initial lesson. Extended lessons of 90 minutes are only ideal for students preparing for an upcoming performance/audition.
Lesson fees are due before the start of the lesson. Lesson fees will be determined during the first meeting in which a parent/guardian must be present. Dependent upon the student’s progress within the initial weeks, the length of the lesson may be reduced or increased.
All students are required to participate in annual recitals as performance is integral to the learning experience. Additional performance opportunities will be scheduled throughout the year dependent upon the student’s progress.
Lesson fees are due before the start of the lesson. Lesson fees will be determined during the first meeting in which a parent/guardian must be present. Dependent upon the student’s progress within the initial weeks, the length of the lesson may be reduced or increased.
All students are required to participate in annual recitals as performance is integral to the learning experience. Additional performance opportunities will be scheduled throughout the year dependent upon the student’s progress.
Scheduling
The lesson calendar is available live on the website. The lesson calendar will observe school holidays and breaks. Students/parents can opt to keep lessons during select scheduled school holidays and breaks. The student/parent must confirm future vacation/holidays to be observed upon viewing the calendar. Please notify the instructor by email of schedule adjustments as soon as possible.
business hours & Communication
Business operating hours are from 12pm-8:30pm on Tuesday - Friday and 10am-1pm on Saturdays. Any requests made outside of these hours will be addressed during the next business day. Sundays and Mondays are reserved for make-up lessons only with at least 48 hour notice. Any requests for schedule changes must be submitted in writing via email or by telephone call during operating hours. Requests for schedule changes made via text message might not be addressed in a timely fashion.
Attendance
Please allow a 15 minute grace period for the start of the lesson to accommodate any traffic if the instructor commutes to the lesson site. Lessons that start beyond the grace period at the fault of the instructor will be offered with a 10% discount. The lesson time missed will be made up during the lesson or any time convenient to the student at no additional charge.
If the student is not present at the time of the lesson nor confirmed a delay with the instructor, then the instructor will only wait for 15 minutes before leaving the site. Lessons that start late at the fault of the student late will still be assessed the original lesson fee and end at the scheduled time. The student will be charged the original lesson fee for an unexcused missed lesson in addition to the current fee due at the next lesson.
For lessons to be considered excused, notification of cancellation must be provided to the instructor at least 24 hours prior to the scheduled lesson time.
Students may be subject to losing their preferred lesson time if they missed 3 or more consecutive lesson without the requested cancellation notice.
If the student is not present at the time of the lesson nor confirmed a delay with the instructor, then the instructor will only wait for 15 minutes before leaving the site. Lessons that start late at the fault of the student late will still be assessed the original lesson fee and end at the scheduled time. The student will be charged the original lesson fee for an unexcused missed lesson in addition to the current fee due at the next lesson.
For lessons to be considered excused, notification of cancellation must be provided to the instructor at least 24 hours prior to the scheduled lesson time.
Students may be subject to losing their preferred lesson time if they missed 3 or more consecutive lesson without the requested cancellation notice.
Payment methods
Payment can be made with credit/debit card through Pay Pal. A receipt will be provided for cash payments. Your payment records can be tracked in your personal account through PayPal.
Payments can be made weekly at each lesson or prepaid in a bundle package.
Payments can be made weekly at each lesson or prepaid in a bundle package.
Missed or late payments
Any lesson fee payment made after the start of the lesson will be assessed an additional 10% late fee due by the next lesson. Lessons will be suspended until full payment is received.
Discount opportunities
1. Students will receive a free lesson for each friend/family member referred for lessons. Click here for info about the Referral Program.
2. The first lesson for each student is 50% off.
3. Households with more than one student will receive a $5 off discount per additional student for each lesson. The lessons MUST be scheduled on the same day at consecutive times to qualify.
2. The first lesson for each student is 50% off.
3. Households with more than one student will receive a $5 off discount per additional student for each lesson. The lessons MUST be scheduled on the same day at consecutive times to qualify.
cancellation policy
Lesson cancellations must be made at least 24 hours prior to the next lesson. Cancellations made less than 24 hours before the upcoming lesson will be assessed 50% of the lesson fee and is due by the next lesson. It is the responsibility of the student/parent/guardian to reschedule the lesson for another date during the week if desired. Sunday and Monday appointments are reserved for make-up lessons.
Refunds will not be provided for rescheduled lessons outside of the 5 week time frame for prepaid lesson packages. If the scheduled lessons in the prepaid package are not met within the time frame at the fault of the instructor, then additional time will be provided to make up missed lessons at no charge.
In the event of an extreme emergency, such as medical or familial issues, no cancellation fee will be assessed, but the student/parent/guardian will remain responsible for rescheduling the missed lesson. Scheduling conflicts will not be considered an emergency.
If the instructor advises the student of a cancellation more than 24 hours before the next lesson, then the instructor is responsible for rescheduling the lesson at a time most convenient to the student. If the instructor cancels the lesson less than 24 hours prior to the next lesson, the instructor will be responsible for rescheduling the lesson and providing a 50% discount off the original lesson fee.
Refunds will not be provided for rescheduled lessons outside of the 5 week time frame for prepaid lesson packages. If the scheduled lessons in the prepaid package are not met within the time frame at the fault of the instructor, then additional time will be provided to make up missed lessons at no charge.
In the event of an extreme emergency, such as medical or familial issues, no cancellation fee will be assessed, but the student/parent/guardian will remain responsible for rescheduling the missed lesson. Scheduling conflicts will not be considered an emergency.
If the instructor advises the student of a cancellation more than 24 hours before the next lesson, then the instructor is responsible for rescheduling the lesson at a time most convenient to the student. If the instructor cancels the lesson less than 24 hours prior to the next lesson, the instructor will be responsible for rescheduling the lesson and providing a 50% discount off the original lesson fee.
Virtual lessons
Virtual lessons are only available for flute students who have already demonstrated the ability to consistently produce a full tone through their instrument.
Items You Will Need:
Things to Remember:
What you need to get started with Hangouts in Gmail
Turn on Hangouts in Gmail from Google Chat
You can try the Hangout from the menu in Google Chat.
Start a Hangout conversation or video call
Note: If you’re using the Hangouts Chrome extension, Hangouts conversation windows started at hangouts.google.com or in Gmail will open outside of the browser window.
Items You Will Need:
- Your music, music stand, tuner/metronome
- Gmail account
- Reliable Wi-Fi
- A quiet space with bright lighting
- Desktop computer/laptop/mobile device with web camera
- Download Google Chrome to your internet browser.
- (For mobile devices you will need to download the Google Hangout app.)
Things to Remember:
- Video Calls are free of charge.
- Be mindful not to select Phone Call as charges may apply.
What you need to get started with Hangouts in Gmail
- Hangouts is automatically turned on in Gmail, so open Gmail to start having conversations.
- When you start a video call, allow Hangouts to access your computer's mic and camera.
- Ensure that you the camera is angled so that you may be seen from the waist up.
Turn on Hangouts in Gmail from Google Chat
You can try the Hangout from the menu in Google Chat.
- Open Gmail.
- At the top of your Google Chat list, click your profile photo.
- Click Try the new Hangouts.
- Gmail will refresh, and you can start using Hangouts.
Start a Hangout conversation or video call
Note: If you’re using the Hangouts Chrome extension, Hangouts conversation windows started at hangouts.google.com or in Gmail will open outside of the browser window.
- Open Hangouts at hangouts.google.com or in Gmail.
- In the search box, type in "theurbanflautista@gmail.com". When you find the person you want, click their name.
- Choose the type of Hangout you want to start: --> Select "video call"
Preparing for lessons
Be prepared to bring the following to every lesson:
Cleaning cloth/rod
Tuner - for flute
Metronome - purchase at music store or download an app like Sound Brenner or Pro Metronome
Manuscript Book (preferably wire bound)
Lesson/Method Books - Method books will be identified for students during their lesson
Sharpened pencil
Music stand
Cleaning cloth/rod
Tuner - for flute
Metronome - purchase at music store or download an app like Sound Brenner or Pro Metronome
Manuscript Book (preferably wire bound)
Lesson/Method Books - Method books will be identified for students during their lesson
Sharpened pencil
Music stand